Frequently Asked Questions
Bike Rental FAQs
Renting bikes is simple—choose your bike online or in-store, provide valid identification, complete the rental agreement, and make payment. Our team will assist throughout the process.
We recommend calling before coming to our store because we operate by appointment. It's also best to make your reservation online in advance to speed up the rental process.
You’ll need a valid ID, such as a driver’s license or passport, and a credit card for security purposes. Some locations may accept other forms of identification.
Yes, all rentals include helmets at no extra charge to ensure your safety. Optional gear, like knee pads, is available for a small fee upon request.
If a rented bike experiences issues, contact us immediately. Our team will either provide on-site assistance or offer a replacement, ensuring your journey is uninterrupted.
Yes, extensions are allowed depending on availability. Inform us in advance to check bike availability, and any additional charges will be calculated based on extended time.
Minors can rent bikes with parental or guardian consent. Special kids’ bikes and safety equipment are available to accommodate younger riders.
Moto Scooter (moped)
- Car Drivers license or International driver licence. No motorcycle license required.
- Age: Older than 21
- Security Deposit of 500$ by Credit/Debit card, Cash (Fully refundable).
- You must sign a credit card authorization form with a copy of your credit card and ID.
E Bike, E Scooter or Bike
- All guests must be able to ride E bike, scooter or bike.
- No customer under the age of 16 will be given a E bike or Scooter without an adult over the age of 18 present.
- Security Deposit: Between $100 to 500$ Credit/Debit card, Cash (Fully refundable)
- Road side.
A SECURITY DEPOSIT of between $100 and $500 is required for the rental of any vehicle. Lyberi / Ruedas Miami and you agree that the renter and the cardholder shall be held liable in the event of damage, loss, or theft. (An additional 10% fee will be applied to payments made by card, unless payment is made in cash.) Any cancellation will incur a 20% surcharge on the base amount. In the event of damage, loss, or theft, a report must be filed, accompanied by a copy of the card and identification.
All fees, prices and info are subject to change without prior notice.
Applicable sales and/or use taxes will be added at time of processing for charges and transactions.
Rider must accept the Rental Agreement and rides at his/her own risk.
Rental Times:
Bikes, E-Biles and E-Scooter:
- 3 hours rental (minimun 2 hours rental).
- Day (7 hours)
- 24 hours
Moto Scooter (moped):
- Per day (7 hours)
- 24 hours
- Week
Renting is simple: choose your vehicle online or in-store, present valid ID, complete the rental agreement, and make payment. Our team will assist you throughout the entire process.
The process may take 10 to 20 minutes; we recommend booking in advance to expedite the process.
Steps:
- Fill out the reservation form or book onlike.
- Read and sign the terms of use (waiver)
- You must provide ID or Passsport.
- Credit card security deposit. You can pay cash or by credit debit card. Payment by credit card have 7% extra (tax) plus 3% fee card processing.
- Vehicle inspection.
- Locks and helmet, if applicable.
Enjoy! - When you return the vehicle, we will perform a return inspection.
We offer standard bicycles, electric bicycles, electric scooters, and moto scooter (moped). All of our vehicles are in excellent condition and ready to ride.
We rent by hour, (the minimum duration is two hours), day (7 hrs), 24 hrs and week.
The refundable security deposit covers any parking fines, traffic violations, damage, loss, or theft incurred by the vehicle during the rental period. Payment is required at the time of booking and must be made via credit or debit card; in some cases, cash may be accepted. It is not a charge or payment, but rather a deposit held by the bank.
We are not responsible for flat tires and we do not issue refunds for flats. However, we are happy to swap the bike for you.
You must to call an taxi/Uber/Lyft to bring you back and we will swap the bike for you.
We will send someone to you to swap the bike with-in 30 to 60 minutes from notification during business hours and only with-in 5 miles of rental location, you must to pay extra for this service.
Yes, you can bike on parts of the Miami Beach Boardwalk, but there are restrictions. The boardwalk stretches about 7 miles along the coastline, but the northern sections, which are primarily paved, are more bike-friendly.
No. Scooters are 49cc so no special permit is needed, however, you must have a valid driver’s license. No temporary learning permits.
For Bikes and Scooter It is not mandatory but it is highly recommended to wear a helmet for your safety.
It is mandatory to wear glasses when driving a 49cc scooter (moped).
Glasses are more important than a helmet when travelling on a 2-wheeled vehicle.
The helmet is for your own safety, glasses prevent anything from getting into your eyes and causing an accident.
If a Lyberi/Bicycle scooter Rental Miami is taken from you, you must first file a police report with the Miami Police Department and then call us +1 (305) 600-2226 (9AM-6PM). and/or send an email to lyberi.com@gmail.com
City of Miami Beach Police (includes Miami Beach & South Beach)
City of Miami Police (includes Downtown Miami, Brickell, Coconut Grove, Wynwood)
Dial 911 for emergencies.
Yes, you need to bring it with a full tank, an extra $5 will be charged for not bringing the motorcycle with a full tank.
Stay away from high‐trafficked areas like fire hydrants, corners, and driveways. The more car movement there is, the greater the risk of your scooter getting hit.
Don’t leave your front tire hanging out in traffic.
Make sure your bike is firmly planted on its kickstand or centerstand and not too tippy in any direction.
Be friendly with the business owners, residents, and doormen where you park regularly; they’ll be your
eyes when you’re not around, and may pass along information to you in case of an incident.
Use multiple methods: a steering lock, a wheel chained up (especially to a stationaryobject) will take too long for most thieves to defeat.
Park near others, especially other motorcycles, in well‐lit, foot‐trafficked areas.
Brickell
Brickell, located along Biscayne Bay, is Miami’s financial district, known for its skyscrapers, upscale living, and waterfront parks.
Key Attractions
- Brickell City Centre: A large shopping and dining complex with a variety of stores and restaurants.
- Miami Circle National Historic Landmark: An archaeological site dating back to the Tequesta Indians, showcasing ancient structures.
- The Underline: A 10-mile linear park and urban trail located beneath Miami’s Metrorail along the Miami River riverfront, featuring art installations and green spaces.
- Simpson Park Hammock: A preserved natural area showcasing Florida’s native plants and trees.
Downtown Miami
Downtown Miami serves as the city’s central business district, bustling with commercial, cultural, and entertainment activities.
Key Attractions
- Pérez Art Museum Miami (PAMM): Showcases modern and contemporary art in a stunning waterfront location.
- A 32-acre park offering outdoor activities, greenery, monuments, and waterfront views. Notable features include the Skyviews Miami Observation Wheel, which provides panoramic city and bay views.
- Kaseya Center: The home base for the Miami Heat, and also hosts numerous entertainment events.
- Bayside Marketplace: A lively waterfront complex known for shopping, dining, live music, and boat tours, alongside a marina.
Baywalk / - Riverwalk: Nearly 5 miles of scenic waterfront paths along Biscayne Bay and the Miami River.
Wynwood
Wynwood is a cultural epicenter, drawing attention with its diverse art galleries, colorful murals, and artistic expressions.
Key Attractions
- Wynwood Walls: An iconic outdoor museum that displays large-scale murals by internationally acclaimed street artists.
- Museum of Graffiti: Offers insights into graffiti as an art form, tracing its history and showcasing works by prominent artists.
- Mana Wynwood: Known for its vast space for hosting art fairs, music concerts, and cultural events.
- The Margulies Collection at the Warehouse: A nonprofit art institution featuring contemporary and vintage art by some of the 20th and 21st centuries’ most significant artists.
Little Havana
Little Havana, a hub of vibrant Cuban culture, sits just 4 miles from downtown Miami. The main street, Calle Ocho, is lined with a mix of Cuban restaurants, Latin eateries, fruit stands, bakeries, and cigar shops. Here, you can start your day with Cuban coffee and pastelitos at Versailles, treat yourself to a classic Cuban sandwich at Sanguich de Miami, and cool off with ice cream from Azucar. Beyond the flavors, Little Havana tells its story through street art and murals, honoring legends like José Martí, making it a rich sensory and cultural experience.
It's not mandatory, but it is recommended to guarantee availability, especially on weekends or during peak season. You can book directly on our website or via WhatsApp.
Yes, we offer delivery and pickup within the city for an additional fee. Please let us know your location when booking.
Yes, we are open between 9am and 5pm Mon - Sat | 10am and 4pm on Sunday, but if you need anything outside of these hours, please do not hesitate to call us. Call us before go to the shop to make sure we are not close.
1. The deposit will not be refunded until the circumstances of the incident have been verified.
2. You must complete a written report detailing what occurred; in some cases, it may be necessary to contact the police.
3. A copy of your identification is required, along with copies of both the front and back of the card used to pay the deposit.
4. We will remain in contact with the client regarding the final determination of costs. Any remaining balance will be refunded to the client.
If the vehicle is stolen or lost, you must pay the full replacement value as if it were new.
Factors involved in cases where the vehicle is damaged:
1. Cost of parts
2. Labor
A minimum fee of $25 will be charged for any significant scratches.
- Cancellation more than 24–48 hours in advance: Full refund
- Cancellation between 12 and 24 hours in advance: 50% refund or the option to reschedule at no cost.
- Cancellation less than 12 hours in advance or "No-show" (failure to appear): No refund. This is crucial because the equipment has already been prepared and the unit has been blocked off for other clients.
- Any cancellation will incur a 20% surcharge on the base amount.
Bike & Scooter Repair FAQs
We are not responsible for flat tires and we do not issue refunds for flats. However, we are happy to swap the bike for you.You must to call an taxi/Uber/Lyft to bring you back and we will swap the bike for you. We will send someone to you to swap the bike with-in 30 to 60 minutes from notification during business hours and only with-in 5 miles of rental location, you must to pay extra for this service.
Repair costs depend on the service required. Basic repairs start at $20. We’ll assess the bike, give a detailed quote, and begin only with your approval.
Yes, we have a selection of spare parts and accessories such as tires, brakes, lights, chargers, helmets, locks, and more.
It's not mandatory, but we recommend making an appointment to avoid waiting. You can schedule via WhatsApp, phone, or the form on our website.
Yes, we offer preventative maintenance plans to extend the life of your bicycle or scooter. These include inspections, cleaning, lubrication, and adjustments.
Yes, punctures are one of the quickest repairs. If you bring your bike or scooter, we can usually fix it in less than 30 minutes.
Yes, you can bring your own spare parts. We only evaluate compatibility before installing it, and we only charge for labor.
For $20 per rental, we cover the repair of any flat tire you may receive.
For $30 per rental we can go to your location and we fix the tire or change the bike if we have availability.
You must take care of your vehicle; if any damage is found, you will have to pay for it.
You can book repairs online, via phone, or by visiting our shop. Provide details about the issue so we can schedule the service at your convenience.
We handle everything from tire fixes and brake adjustments to complete overhauls. Our technicians ensure your bike is in top condition, using quality parts and tools.
Most repairs are completed within 24 hours. Complex services, like full overhauls, may take 2-3 days. We'll provide updates on the progress.
Yes, we provide mobile bike repair services. Our team can come to your location for basic fixes or pick up your bike for more extensive repairs.
Yes, we stock a wide range of spare parts, including tires, chains, and brake pads. Our team can recommend the best parts for your specific bike model.